FAQ

Which iPod models are your faceplates compatible with?

Our faceplates are designed specifically for the iPod Classic 5,6, and 7th generations. Please check for your model before ordering.

Do you offer faceplates or parts sets for 6th and 7th generation iPod Classic?

Yes! We now offer faceplates and parts sets for 6th and 7th generation iPod Classics.

Are the faceplates easy to install?

Yes — most installs take 10–15 minutes. We recommend watching an iPod Classic disassembly guide on YouTube before starting if it's your first time.

Will the faceplate affect my iPod's functionality?

No. Our faceplates are direct replacements for the original housing and do not affect any internal components, buttons, or click wheel functionality.

How long does shipping take?

Domestic orders typically arrive in 3–7 business days. International shipping times vary by destination.

Do you ship internationally?

Yes! We ship to over 25 countries across North America, Europe, Asia, Australia, and New Zealand. International orders may be subject to customs duties and import taxes upon delivery, which are the responsibility of the buyer. Delivery times and fees vary by destination and shipping method.

What is your return policy?

We accept exchanges within 30 days of delivery for unused, uninstalled faceplates in original condition. Please contact us to initiate a return.

My faceplate arrived damaged — what do I do?

Contact us within 7 days of delivery with a photo of the damage and we'll send a replacement or issue a refund.